If implemented properly, electronic health records (EHRs) can transform the health care delivery system by providing health care practitioners with better data for patient care, strengthening patient safety with new automated tools, and establishing more efficient and effective processes. However, many issues in design, customization, interoperability, and use of EHRs could result in inefficiencies or workflow flaws. For example, EHRs fail to issue alerts about harmful medication interactions. Consequently, patient safety will be compromised.
In your initial post:
Identify at least two challenges presented in the videos.
Discuss the importance of interoperability and usability.
Formulate your strategic planning to prevent your identified challenges reoccurring in the future.




Shin, G. W., Lee, Y., Park, T., Cho, I., Yun, M. H., Bahn, S., & Lee, J.-H. (2022). Investigation of usability problems of electronic medical record systems in the emergency department. Work, 72(1), 221–238. https://doi.org/10.3233/WOR-205262
Torab-Miandoab, A., Samad-Soltani, T., Jodati, A., & Rezaei-Hachesu, P. (2023). Interoperability of heterogeneous health information systems: a systematic literature review. BMC Medical Informatics & Decision Making, 23(1), 1–13. https://doi.org/10.1186/s12911-023-02115-5
Hammami, S., Durrah, O., Jamil, S. A., & Eltigani, M. (2022). Engaging knowledge capabilities to sustain the application of information technology governance in healthcare InstitutionsLinks to an external site.. SAGE Open, 1–22. https://doi.org/10.1177/21582440221132783